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FAQ

Questions,
answered

Everything we're asked most often about our IT services and digital marketing — grouped below. Don't see yours? Ask us directly.

About Innovalley

General Questions

Innovalley was founded in 2019 as a web and software development studio. As AI matured, we built a dedicated AI/ML practice into that foundation — so today we're an IT product engineering company with AI as one of our core, specialised offerings, not a wrapper on generic AI tools.

No. We're headquartered in Visakhapatnam with an office in Hyderabad, and those city listings are our address and local-SEO focus — not a limit on who we work with. We serve clients across India and internationally, with fully remote-capable delivery.

Use our IT Services or Digital Marketing enquiry forms depending on what you need, or the general Contact form if you're not sure — we reply within 24 hours with next steps.

Yes. We routinely sign NDAs before detailed discovery calls, and treat all client data, business information and project details as confidential as a matter of course.

Yes — see the businesses we've worked with on our Clients page, and read (or leave) a review on our Testimonials page.

IT Services

AI, Web, Mobile & Managed IT

We are headquartered in Visakhapatnam with an office in Hyderabad, and deliver IT services on-site or remotely across Anakapalle, Vizianagaram, Vijayawada, Guntur, Rajahmundry, Kakinada, Warangal, Karimnagar and every other major city in Andhra Pradesh and Telangana.

Both. We integrate proven models (Claude, GPT-4, open-source LLMs) into custom-built RAG systems, chatbots and automation pipelines tailored to your data and workflows — not generic wrappers.

Every quote is scoped to the specific project — complexity, timeline and integrations all factor in. Share your requirements on our IT Services form and we'll come back with a clear, itemised quote, usually within 24 hours.

Most engagements kick off within 1–2 weeks of scope sign-off. Urgent security or support needs are handled faster — call us directly.

Yes — through our Managed IT Services we provide 24/7 monitoring, help desk support, patch management and cloud infrastructure management after go-live.

Digital Marketing

SEO, GEO & AEO

GEO is the practice of structuring your website and content so AI answer engines like ChatGPT, Perplexity, Google AI Overviews and Gemini can understand, trust and cite your business when someone asks a relevant question. It uses clean structured data, clear entity definitions and direct, well-sourced answers.

Traditional SEO optimizes for ranking on a search results page. AEO optimizes for being the answer itself — in voice assistants, featured snippets and AI chat responses — using FAQ schema, concise answer-first content and clear question-and-answer formatting.

Yes. Digital marketing is a dedicated, secondary service at Innovalley — you can hire us purely for SEO, GEO/AEO, social media, performance marketing or content, independent of any web or app development work (which remains our core IT services focus).

We prioritise Visakhapatnam, Hyderabad, Anakapalle and Vizianagaram, and also run local SEO and Google Business Profile campaigns for Vijayawada, Guntur, Rajahmundry, Kakinada, Warangal, Karimnagar and other cities across Andhra Pradesh and Telangana.

Weekly reporting with real numbers — traffic, rankings, leads, ROAS — no vanity metrics. Every rupee of ad spend and every hour of work is tracked back to a business outcome.

Still have a question?

Tell us about your project — we reply within 24 hours.

Privacy Policy

Innovalley Services Pvt. Ltd. ("we", "us") respects your privacy. Information submitted through our IT services, digital marketing or contact forms — name, email, phone, company and project details — is used solely to respond to your enquiry and is never sold to third parties.

Data we collect

Contact details and project information you voluntarily submit via our forms, plus basic technical data (IP address, browser) for security and analytics.

How we use it

To respond to enquiries, provide quotes, deliver services, and — where you've agreed — send occasional updates. We do not share your data with third parties except sub-processors needed to deliver our services (e.g. email delivery).

Your rights

You may request access to, correction of, or deletion of your data at any time by emailing info@innovalley.in.

Terms & Conditions

These terms govern your use of the Innovalley Services Pvt. Ltd. website and any IT services or digital marketing engagement you enter into with us. By using this site or engaging our services, you agree to the terms below.

Services & quotes

Every project is scoped and quoted individually based on the requirements you share with us. A quote is not binding until confirmed in writing by both parties; scope changes after confirmation may affect timeline and cost.

Payments

Unless otherwise agreed in writing, projects are billed in milestones. Work may be paused if agreed payments are overdue. Fees already paid for completed milestones are non-refundable.

Intellectual property

Ownership of custom code, designs and content transfers to the client upon full payment, unless stated otherwise in a signed agreement. Innovalley retains the right to showcase completed work in its portfolio and Clients page unless you request otherwise in writing.

Confidentiality

We treat client data, business information and project details as confidential, and expect the same regarding our proprietary tools, processes and pricing.

Limitation of liability

Innovalley Services Pvt. Ltd. is not liable for indirect, incidental or consequential losses arising from the use of our website or services, to the extent permitted by law.

Changes to these terms

We may update these terms from time to time; continued use of our services after an update constitutes acceptance of the revised terms.

Questions about these terms can be sent to info@innovalley.in.

Disclaimer

The information on this website is provided by Innovalley Services Pvt. Ltd. in good faith for general informational purposes only. While we strive to keep details about our services, pricing approach and case studies accurate and current, we make no warranty of any kind regarding the completeness, reliability or accuracy of this information.

No professional advice

Content on this site does not constitute technical, legal, financial or marketing advice specific to your business. You should seek independent advice before acting on anything published here.

Third-party links

Our site may link to third-party websites or services (including client and partner sites). We do not control and are not responsible for the content, accuracy or practices of those external sites.

Results may vary

Any examples of project outcomes, timelines or marketing results referenced on this site are illustrative. Actual results depend on your specific requirements, market and execution, and are not guaranteed.

Questions about this disclaimer can be sent to info@innovalley.in.